This is a legacy article for Isadora 1 and Isadora 2

To see how to move Isadora 3 licenses between computers, please see the support articles for the activation/deactivation system built into the program and the new online License Portal.

Isadora 1 and Isadora 2 registration information cannot be used with Isadora 3 or the Online License Portal. 

If you wish to use a licensed version of Isadora 3 or the Online License Portal you must purchase an upgrade for your existing Isadora 1 or Isadora 2 license(s) from the online store.

Isadora 3 is cross-platform (Mac and Windows), fully 64-bit, offers a number of new, exciting features, and can be used with the new online License Portal.


Moving an Isadora 1 or Isadora 2 Standard Edition License to a New Computer

If you purchase a new computer, or if – heaven forbid – your computer is lost or stolen and you need to move to a replacement, all you need to do is simply to download the latest legacy version of Isadora 1 or Isadora 2 on your new computer and register your license on this new computer. To do this, you need the license name, serial number, and password given to you when you purchased the program.


Isadora 1 and Isadora 2 Registration Counts

For Isadora 1 and Isadora 2, there is no de-authorization procedure for the old computer. Instead, we allow you to generate up to three registration codes per year to cover situations like the ones above. You can request that we reset your registration count to three by request once a year. If you attempt to re-register Isadora 1 or Isadora 2 and our system tells you that you have no registrations remaining please:

  1. Create a new support ticket
  2. In the "Type" field, choose "Sales/Licenses". 
  3. Choose In the "Issue" field, choose "My Isadora 2 registration count needs to be reset..."


Can't find your Isadora 1 or Isadora 2 Registration Information?

  1. Create a new support ticket
  2. In the "Type" field, choose "Sales/Licenses". 
  3. In the "Issue" field, choose "I can't find my Isadora 2 registration information..."


Isadora 1 and Isadora 2 Licenses are Platform-Specific

Please note that all Isadora 1 and Isadora 2 Standard Edition for Mac/Windows licenses are platform-specific and version-specific! 

  • Isadora 1 licenses beginning with "ISW" can only be used to register Isadora 1 on a Windows computer.
  • Isadora 2 licenses beginning with "ISW" can only be used to register Isadora 2 on a Windows computer.
  • Isadora 1 licenses beginning with "ISM" can only be used to register Isadora 1 on a Mac computer. 
  • Isadora 2 licenses beginning with "ISM" can only be used to register Isadora 2 on a Mac computer. 


Isadora 2 Supported Operating Systems

Isadora 1 is no longer supported in any capacity, but functioned on versions of Windows prior to Windows 10 and versions of macOS prior to macOS 10.11.x (El Capitan). 

Isadora 2 runs on Windows 10, macOS 10.10.x (Yosemite), 10.11.x (El Capitan), 10.12.x (Sierra), and 10.13.x (High Sierra).

Isadora 1 and Isadora 2 are not supported on macOS 10.14.x (Mojave), 10.15.x (Catalina), and newer.