Isadora will work with Sassafras Keyserver v6.2 or later. But you must be sure to install the correct license file for the version you are using.

Sassafras Keyserver v7.1 and earlier: Install the file that ends with "pre-v72.lic" – for example: isadora-my-institution-name-pre-v72.lic

Sassafras Keyserver v7.2 and later: Install the file that ends simply with ".lic" – for example: isadora-my-institution-name.lic

If you install the wrong license file, Isadora will display an error indicating that the license is invalid.

If you are sure that you have installed the correct license for your version of Sassafras Keyserver and problems persist, please open a support ticket to let us know.