How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Video Tutorial 1 - The Basics
Video Tutorial 2 – Compositing Images
Video Tutorial 3 – Using Scenes
Video Tutorial 4 – Performance: Best Practices
Video Tutorial 5 – Using Effects
See all 19 articles
Tutorials - Scripting, Sensors and Interfacing
Using the Send PJLink Actor
Controlling LED Strips via ArtNet
GLSL Shader Actor Tutorial
Triggering Cues in Isadora from QLab
Using TouchOSC with Isadora
See all 12 articles
Sharing Isadora's Output via Zoom for Remote Performance
Isadora 3: Quick Start with Stage Setup
Isadora 2: Getting Started with Projection Mapping (IzzyMap)
Using IzzyMap's Composite Mapping Mode
Isadora 2 Keyboard Shortcuts
See all 21 articles
Arranging Multiple Stages for Best Performance
Turn Off Creative Cloud for Best Performance on macOS
Use the "initialize" feature instead of "Enter Scene Value" to Initialize Media Inputs
Optimizing for Speed
Understanding Preloading & Safely Using the Preload Actors
See all 10 articles
The Guru Sessions Directory
Guru Session #1: Stage Setup Editor and Basic Particle Systems
Guru Session #2: The Self Generating Patch
Guru Session #3: Data Manipulation with the Data Array Actor
Guru Session #4: Create a User Interface in the Control Panel
See all 13 articles
Isadora Support Policy
Isadora 3: TroikaTronix Support Policy
Isadora 3 System Requirements
MacOS: How to Turn Off the Menu Bar on an External Display
Solving Freezes or Crashes During Startup (MacOS)
Troubleshooting Network Issues with Isadora
How to Manually Delete the Isadora Preferences
USB Key Edition: Unable to Register (macOS)
See all 16 articles
Open Source + Third Party Plugins
Isadora 2: Rutt-Etra Plugin v1.1
Isadora 2: ArtNet Plugins
Isadora 2: TroikaTronix FreeFrameGL Pack
Isadora 2 & 3: Installing External Plugins
Isadora 1&2: Installing an Isadora Plugin Manually
Isadora Release Notes
Isadora 3 Release Notes
Isadora 2.6 Release Notes
Isadora 2.5.2 Release Notes
Isadora 2.5 Release Notes
Isadora 2.2 Release Notes
See all 7 articles
Where can I download older versions of Isadora?
Where are the old FreeFrame v1.0 Plugins? [ISADORA 2 ONLY]
Purchasing an Isadora 3 License
Isadora 3 License Types Overview
Pricing for Isadora 3
Is there a discount for students, faculty, or staff at a school or university?
Are there discounts or free copies for artists?
What kind of computer do I need to run Isadora 3?
See all 14 articles
Activating an Isadora 3 License
How to Activate Isadora 3
About the Isadora 3 Online License Portal
How to View your Remaining Isadora 3 Activations
I lost my Isadora 3 activation information. What do I do?
How to Deactivate Isadora 3
See all 13 articles
How to Buy
Isadora 3 Perpetual Licenses
How does an Isadora 3 Perpetual License work?
Isadora 3 Subscription Licenses
How does an Isadora 3 Subscription License work?
Managing Your Isadora 3 Customer Information
What happens when my Isadora 3 Subscription ends?
Does Deactivating Isadora 3 cancel my Isadora subscription?
How to Cancel your Isadora 3 Subscription
Isadora 3 Rentals
How does an Isadora 3 Rental License work?
What happens when my rental period ends?
Isadora 3 USB Key Licenses
How do I register Isadora 3 with my USB Key so I can save my work?
I just purchased a USB Key. How long will it be before it arrives?
How to Activate the Isadora 3 USB Key Version
Installing the USB Key Driver
Can I start using Isadora 3 before my USB Key arrives?
See all 10 articles
How do I install Isadora's Sassafras Keyserver license file?
Sassafras Licenses: Getting the Latest Version
Our Sassafras Keyserver version of Isadora starts up in Demo Mode
Purchasing Isadora for Institutions
Can I get a formal price quote?
Do you have other methods of handling volume licensing for large academic institutions?
At our academic institution, we “clean” our hard drives every day. This won’t work with the static registration system used by the standard edition of Isadora. Is there another solution?
My company/institution requires a W9 form from the vendor before we purchase. What do I do?
Information for Resellers
Do you offer reseller discounts?
Will you accept purchase orders?
I am a reseller. How can I purchase Isadora at the academic discount?
Legacy Support Articles
Isadora 2 System Requirements
Isadora 2: How does the licensing for the Standard Edition work?