How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
Video Tutorial 1 - The Basics
Video Tutorial 2 – Compositing Images
Video Tutorial 3 – Using Scenes
Video Tutorial 4 – Performance: Best Practices
Video Tutorial 5 – Using Effects
See all 19 articles
Tutorials - Scripting, Sensors and Interfacing
Using the Send PJLink Actor
Controlling LED Strips via ArtNet
GLSL Shader Actor Tutorial
Using TouchOSC with Isadora
See all 10 articles
Installing & Activating Isadora 3
How to Activate Isadora 3
How to Activate the Isadora 3 USB Key Version
Installing the USB Key Driver
About the Isadora 3 Online License Portal
How to View your Remaining Isadora 3 Activations
See all 9 articles
MacOS: How to Turn Off the Menu Bar on an External Display
Solving Freezes or Crashes During Startup (MacOS)
Troubleshooting Network Issues with Isadora
How to Manually Delete the Isadora Preferences
USB Key Edition: Unable to Register (macOS)
See all 16 articles
Turn Off Creative Cloud for Best Performance on macOS
Optimizing for Speed
Isadora 2: Optimizing Your Computer for Isadora
Isadora 1: How Many Videos Can You Play at the Same Time?
Making Your Patch More Efficient using the Gate, Selector and Router Actors
See all 7 articles
Isadora 3: Quick Start with Stage Setup
Isadora 2: Getting Started with Projection Mapping (IzzyMap)
Using IzzyMap's Composite Mapping Mode
Isadora 2 Keyboard Shortcuts
IzzyMap: Keyboard Shortcut Reference
See all 19 articles
Arranging Multiple Stages for Best Performance
Use the "initialize" feature instead of "Enter Scene Value" to Initialize Media Inputs
Understanding Preloading & Safely Using the Preload Actors
Open Source + Third Party Plugins
Isadora 2: Rutt-Etra Plugin v1.1
Isadora 2: ArtNet Plugins
Isadora 2: TroikaTronix FreeFrameGL Pack
Isadora 2 & 3: Installing External Plugins
Isadora 1&2: Installing an Isadora Plugin Manually
Isadora Support Policy
Isadora 3: TroikaTronix Support Policy
Before You Buy - For All Users
Isadora 3 System Requirements
Isadora 2 System Requirements
Can I try Isadora before I buy?
Isadora 2: How does the licensing for the Standard Edition work?
How do I get started using Isadora?
See all 11 articles
Before You Buy - For Institutions
Can I get a formal price quote?
Do you have other methods of handling volume licensing for large academic institutions?
At our academic institution, we “clean” our hard drives every day. This won’t work with the static registration system used by the standard edition of Isadora. Is there another solution?
My company/institution requires a W9 form from the vendor before we purchase. What do I do?
How to Buy
What forms of payment do you accept?
How do I buy Isadora using a purchase order?
Where is the invoice for my order?
After You Buy - Perpetual, Subscription, and Rental Licenses
Managing Your Isadora 3 Customer Information
I just purchased Isadora; where is my registration code?
Can I receive a refund once I've purchased the software?
I lost my registration information! What do I do?
How to Cancel your Isadora 3 Subscription
After You Buy - USB Key Licenses
I just purchased a USB Key. How long will it be before it arrives?
My USB Key isn't recognized by my computer – What do I do?
Can I switch from the standard license to a USB Key license?
If my USB key is damaged, can I purchase a replacement?
If I lose my USB key, can I purchase a replacement?
After You Buy - Sassafras Licenses
How do I install Isadora's Sassafras Keyserver license file?
Sassafras Licenses: Getting the Latest Version
Our Sassafras Keyserver version of Isadora starts up in Demo Mode
Information for Resellers
Do you offer reseller discounts?
Will you accept purchase orders?
I am a reseller. How can I purchase Isadora at the academic discount?
Isadora Release Notes
Isadora 3 Release Notes
Isadora 2.6 Release Notes
Isadora 2.5.2 Release Notes
Isadora 2.5 Release Notes
Isadora 2.2 Release Notes
See all 7 articles
Where can I download older versions of Isadora?
Where are the old FreeFrame v1.0 Plugins? [ISADORA 2 ONLY]
Pricing for Isadora 3