Institutions that use the Sassafras version of Isadora must use an installer customized for that institution because Sassafras licenses do not work with the normal Isadora and Isadora USB installers available on the Isadora Get It page.
Shortly after each new release, if you have a Sassafras license, TroikaTronix will send you a link so that you can download your new custom installer.
Please contact us by opening a new ticket if:
- You already use Sassafras and want to upgrade your Isadora 3 license to Isadora 4.
- You have an Isadora 4 Perpetual License but would like to use Sassafras.
- Isadora notified you there is a new version available, but you have not received an email with a link to download your new custom installer.