Deactivating Isadora allows you to re-activate your Isadora license on another computer.

Starting with Isadora 3 you can remotely deactivate Isadora on a computer using the License Portal:

  1. Log in to the License Portal using your Customer Login ID and Password.
  2. Click the “Licenses and Activations” button.
  3. You will see a list of your Isadora licenses.
  4. Choose the Isadora license you want to manage by clicking either the License ID or Product Name.
  5. This opens a new page which shows your current license information, including your License ID and License Activation Password, date of issue (and expiry, for rentals and subscriptions), as well as the number of remaining activations.
  6. To deactivate an Isadora license on any given computer, click the “Manage Installations” button.
  7. You will see a list of installations.
  8. Click the red “X” to deactivate a machine.
  9. A confirmation dialog will appear where you can confirm your choice.
  10. The license is successfully deactivated on that specific computer.
  11. The activation count on your license will go back up by one, allowing you to use that activation to put your license on another computer.

Deactivating Isadora on a computer does not cancel an Isadora subscription license. Please see this article for instructions on how to cancel your Isadora subscription.