After You Buy - USB Key Edition

I just purchased a USB Key. How long will it be before it arrives?
Shipping Information When you buy an Isadora 3 USB Key Buy-to-Own License or a Perpetual to USB Key Crossgrade in the online store, it will take one to thr...
Fri, Jul 12, 2019 at 10:15 PM
How do I Register an Isadora USB Key License on a New Computer?
How to Register an Isadora USB Key License on a New Computer Download USB Key Version of Isadora Go to our Get It page Under the "DOWNLOAD" se...
Wed, Aug 21, 2019 at 6:19 PM
My USB Key isn't recognized by my computer – What do I do?
Identify Your USB Key Perhaps you have numerous software dongles and somehow they get all mixed up, or you haven't needed to use your USB key for some...
Wed, Jul 24, 2019 at 7:56 PM
Can I switch from the standard license to a USB Key license?
Yes. You simply need to purchase a Perpetual to USB Key Crossgrade in the online store. You will be asked to provide the License Name and Serial Number of y...
Fri, Jul 12, 2019 at 10:50 PM
If my USB key is damaged, can I purchase a replacement?
Yes. Please contact us by creating a new support ticket and arrange to send the damaged key to our office.  Once we receive it and verify that it is damage...
Fri, Jul 12, 2019 at 10:42 PM
If I lose my USB key, can I purchase a replacement?
Isadora USB Key License Replacement Policy Unfortunately, lost and stolen USB keys cannot be replaced. We have no choice but to maintain this strict “No Re...
Fri, Jul 12, 2019 at 11:20 PM