After You Buy - USB Key Edition

I just purchased a USB Key. How long will it be before it arrives?
Whether you bought a USB Key and a license at the same time, or ordered a USB Key as an upgrade to an existing license, the process is the same: we will sen...
Mon, Jan 22, 2018 at 3:35 PM
How do I fully enable the USB Key edition of Isadora so I can save?
To fully enable Isdaora, you need to register the software. Go to our Get It page and click USB Key Edition – You Have a USB Key under the heading REGISTER....
Mon, Jan 22, 2018 at 3:36 PM
My USB Key isn't recognized by my computer – what do I do?
Most likely, you need to install the drivers, which are available in the "Related Downloads" section of our Get It page. If the red light (LED) on...
Tue, Nov 6, 2018 at 11:32 AM
I need to use the USB Key version on a new computer. What do I do?
You simply need to register your Isadora USB Key Edition on the new computer. First, install a fresh copy of the USB Key Edition of Isadora on the new comp...
Mon, Jan 22, 2018 at 3:39 PM
Can I switch from the standard license to a USB Key license?
Yes. You simply need to purchase a USB key. You'll be asked to provide the License Name and Serial Number of your existing license when you order. We...
Sat, Dec 12, 2015 at 11:13 AM
If my USB key is damaged, can I purchase a replacement?
Yes. Contact us and arrange to send the damaged key to TroikaTronix. Once we receive it, we will approve you to purchase a new key without requiring you to ...
Sat, Dec 12, 2015 at 11:13 AM
If I lose my USB key, can I purchase a replacement?
No. Unfortunately, if you lose your USB key, you will need to purchase a complete Isadora license before you can purchase a replacement key. This policy is ...
Mon, Jan 22, 2018 at 3:40 PM