Before you can save your work, you need to register the Isadora 3 USB Version using your USB Key. Once you've received your USB Key, follow these inst...

Your USB Key will take 1 to 3 weeks to arrive, depending on your location. Once we have shipped your USB Key, you will receive a notification email with tr...

If you purchased an Isadora 3 USB Key license, you’ll need to register your USB Key the first time you use it with a new computer, and when you update Isado...

If you purchased an Isadora 3 USB Key License, you'll need to install drivers on your computer to use your USB Key. Please make sure that you have do...

Yes!  When you purchase an Isadora 3 USB Key license, we'll send you a 30-day temporary license via e-mail. This 3-day temporary license works with th...

An Isadora 3 USB Key license is permanently associated with a special USB Key (or “dongle”) This perpetual license is purchased as a single one-time payment...

Yes! You simply need to purchase a Perpetual to USB Key Crossgrade in the online store. Make sure your have your license information handy. Please note tha...

Identify Your USB Key Perhaps you have numerous software dongles and somehow they get all mixed up, or you haven't needed to use your USB key for some...

Yes! Please contact us by creating a new support ticket (LINK) so we can arrange to send the damaged key to our office.  Once we receive it and verify that...

Unfortunately, we cannot offer standalone replacements for lost and stolen USB Keys. If you lose your key, you will need to purchase an entirely new Isadora...