Before you can save your work on a computer, you need to register your USB Key License on that computer. Once you've received your USB Key, follow thes...

Your USB Key will take 1 to 3 weeks to arrive, depending on your location. Once we have shipped your USB Key, you will receive a notification email with tra...

If you purchased an Isadora 3 USB Key License, you’ll need to register your USB Key License the first time you use it with a new computer and when you updat...

If you purchased an Isadora 3 USB Key License, you'll need to install drivers on your computer to use your USB Key. Please make sure that you have dow...

Yes!  When you purchase an Isadora 3 USB Key license, we'll send you a 30-day temporary license via e-mail. This 3-day temporary license works...

An Isadora 3 USB Key license is permanently associated with a special USB Key (or “dongle”) This perpetual license is purchased as a single one-time payment...

Yes! You simply need to purchase a Perpetual to USB Key Crossgrade in the online store. Make sure your have your license information handy. Please note tha...

Is your USB key compatible with the newest drivers? If you upgraded your USB key drivers recently and your key stopped working, please perform the followin...

Yes! If we can verify that your key is damaged, we will allow you to purchase a new USB key without also requiring you to purchase a new Isadora 3 USB Key L...

Unfortunately, we cannot offer standalone replacements for lost and stolen USB Keys. If you lose your key, you will need to purchase an entirely new Isadora...