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Troubleshooting
Updates to macOS security features in 10.15 (Catalina) will quarantine plugins which have not been notarized by an Apple-approved developer if they are down...
Mon, Nov 25, 2019 at 2:39 PM
With the release of Isadora 3.1 the Leap Motion Watcher has been moved to the Troikatronix Add-Ons page. As part of making Isadora compatible with Apple sil...
Tue, Oct 12, 2021 at 5:06 AM
To get your Leap Motion working with Isadora, the simplest route is to install the Leap Motion Orion Beta v3.2.1 SDK. You will need to create an account wit...
Mon, Apr 4, 2022 at 5:03 PM
Isadora offers integrated Spout video sharing actors as well as support for the previously supported Spout FFGL plugins on Windows. Using Spout to share vid...
Wed, May 19, 2021 at 11:41 AM
Support tickets can be accessed through the support portal by login in to your account. Once logged in you can view your support ticket history, create new...
Tue, Feb 23, 2021 at 8:13 PM
Based on the Target Frame Rate set in the Isadora Preferences, there is a fixed amount of time per frame in which Isadora must complete the rendering proces...
Mon, Jun 26, 2023 at 8:55 PM
Newer versions of Isadora can always files saved with an older version. So, for example, any Isadora 3 version can load a file saved by any Isadora 2 versio...
Wed, Oct 20, 2021 at 4:13 PM
Sometimes the Quicktime installer is unable to add the Quicktime file-path to the systems Path variable. In these cases, Isadora will say that Quicktime ne...
Tue, May 28, 2019 at 8:47 PM
Many troubleshooting issues can be resolved by deleting or resetting the Isadora Preferences. You can quickly reset the Isadora Preferences in Isadora 3 ...
Tue, Aug 6, 2019 at 5:13 PM
It is possible to have more than one version of Isadora installed on the same computer; instructions for both macOS and Windows can be found below. IMPORT...
Mon, Aug 8, 2022 at 6:39 PM