Troubleshooting

Solutions for the most commonly encountered issues when configuring or programming Isadora.

Windows: Video Card configuration for Spout
Isadora offers integrated Spout video sharing actors as well as support for the previously supported Spout FFGL plugins on Windows. Using Spout to share vid...
Wed, May 19, 2021 at 11:41 AM
Windows: Missing DLLs (MSVCP100.dll, MSVCR100.dll, MSVCP120.dll, MSVCR120.dll)
When launching Isadora 2 under Windows, you may get the following error message regarding a missing Microsoft DLL file: "MSVCPXXX.dll" file: The ...
Thu, May 20, 2021 at 7:30 AM
Isadora 3 CI actors : known incompatibilities (macOS)
The Mac-only CI actors, offer a number of unique capabilities, however; they are not developed by TroikaTronix. They are functions supplied by the MacOS, an...
Wed, May 19, 2021 at 11:46 AM
Windows: Laptop Configuration of Integrated (Onboard) and Dedicated Graphics Cards for Isadora 2 and 3
Most Windows laptops that include dedicated graphics cards will also have integrated Intel graphics chips included on the Intel CPU. Both nVidia and AMD gra...
Wed, May 19, 2021 at 11:54 AM
What to Do If Plugins Are Listed as Missing
When opening an older Isadora file or one created by someone else, you may be presented with the "Missing Actors/Plugins" dialog box. This informs...
Thu, May 20, 2021 at 7:44 AM
Plugins do not load or cannot be verified on MacOS Catalina
Updates to macOS security features in 10.15 (Catalina) will quarantine plugins which have not been notarized by an Apple-approved developer if they are down...
Mon, Nov 25, 2019 at 2:39 PM
Leap Motion Drivers + SDK Requirements
To get your Leap Motion working with Isadora, the simplest route is to install the Leap Motion Orion Beta v3.1.2 SDK. You will need to create an account wit...
Mon, Jun 14, 2021 at 11:31 AM
Support Ticket History
Support tickets can be accessed through the support portal by login in to your account. Once logged in you can view your support ticket history, create new...
Tue, Feb 23, 2021 at 8:13 PM
What does the LOAD indicator mean, and what do I do when the value is high?
Based on the Target Frame Rate set in the Isadora Preferences, the is a fixed amount of time per frame in which Isadora must complete that rendering process...
Thu, Jun 3, 2021 at 7:12 AM
Where is the Leap Motion Watcher
With the release of Isadora 3.1 the Leap Motion Watcher has been moved to the Troikatronix Add-Ons page. As part of making Isadora compatible with Apple sil...
Tue, Oct 12, 2021 at 5:06 AM